1. Agreement to Terms
By accessing or using CampaignOps ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
CampaignOps is a marketing automation platform that enables users to create, manage, and execute marketing campaigns. The Service includes AI-powered content generation, campaign orchestration, and publishing capabilities.
3. User Accounts
3.1 Account Creation
To use the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password
- Accept responsibility for all activities under your account
3.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any malicious code, viruses, or harmful data
- Attempt to gain unauthorized access to the Service
- Interfere with or disrupt the Service or servers
- Use the Service for any illegal or unauthorized purpose
- Create content that is defamatory, obscene, or harmful
- Impersonate any person or entity
Please refer to our Fair Use Policy for detailed usage guidelines.
5. Subscription and Payment
5.1 Subscription Plans
The Service is offered under various subscription plans. You agree to pay all fees associated with your selected plan.
5.2 Billing
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy (see Section 5.4 below).
5.3 Price Changes
We reserve the right to modify subscription fees. We will provide at least 30 days' notice of any price changes. Continued use of the Service after the price change constitutes acceptance of the new pricing.
5.4 Refund Policy
We offer a 14-day money-back guarantee for all new subscriptions. If you are not satisfied with CampaignOps within the first 14 days of your initial subscription, you may request a full refund of your subscription fee.
To be eligible for a refund, you must not have run more than 10 modules during your subscription period. This limitation is in place due to API costs associated with module execution.
To request a refund:
- Contact us at hey@campaignops.xyz within 14 days of your initial subscription date
- Include your account email and reason for the refund request
- Refunds will be processed within 5-10 business days
This guarantee applies only to the first 14 days of your initial subscription. Renewals, upgrades, downgrades, and add-ons are not eligible for refunds under this policy. Refunds will be issued to the original payment method used for the subscription.
6. Intellectual Property
6.1 Our Property
The Service, including all content, features, and functionality, is owned by CampaignOps and protected by international copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain ownership of all content you create, upload, or submit to the Service ("Your Content"). By using the Service, you grant us a license to use, store, and process Your Content solely for the purpose of providing the Service to you.
7. Service Availability
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that may temporarily interrupt service. We are not liable for any downtime or service interruptions.
8. Termination
8.1 By You
You may cancel your account at any time through your account settings or by contacting us.
8.2 By Us
We may suspend or terminate your access to the Service immediately, without prior notice, if you violate these Terms or engage in fraudulent, illegal, or harmful activity.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
11. Indemnification
You agree to indemnify and hold harmless CampaignOps, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CampaignOps operates, without regard to its conflict of law provisions.
14. Contact Information
If you have any questions about these Terms, please contact us at hey@campaignops.xyz